IFSO Constitution and Terms of Reference

Current IFSO Scheme Constitution

The IFSO Scheme Constitution sets out the governance structure of the IFSO Scheme, establishes the IFSO Commission, and provides for the appointment of the IFSO. The Constitution also sets out the obligations of IFSO Scheme Participants.

Current Terms of Reference

The Terms of Reference sets out the IFSO Scheme’s jurisdiction, including the types of complaints that can be investigated, monetary limits, resolution methods and decision making criteria.

The Current TOR applies to complaints "deadlocked" after 1 July 2015. The previous TOR will apply to complaints "deadlocked" prior to 1 July 2015.