Information

With the right knowledge, people can understand their options and make informed choices. We have a range of information to help you resolve issues with your insurance or financial service provider.

If you have a problem with your insurance or financial services provider:

  1. Read your contract, policy or disclosure statement
  2. Gather any extra information to help you
  3. Make a complaint to your provider
  4. Make a complaint to the IFSO Scheme.


Call or email the IFSO Scheme team any time for assistance.
Ph: 0800 888 202
Email: info@ifso.nz