Holiday closure notice: The IFSO Scheme office will close at 5pm on Friday 20 December 2024, and reopen on Monday 13 January 2025.
Online complaints can still be made during this time and will be reviewed when the office reopens in 2025.
Insurance & Financial Services Ombudsman Scheme
We resolve complaints about insurance and financial services.
Our service is independent, fair and free for consumers.
Call us on 0800 888 202