Freephone: 0800 888 202
Telephone: 04 499 7612
Our office hours are 8.30am to 5.00pm Monday to Friday.
Post: Insurance & Financial Services Ombudsman Scheme
PO Box 10-845
Physical: Insurance & Financial Services Ombudsman Scheme
Level 2, Solnet House
70 The Terrace
Fax: 04 499 7614
If you have limited English, we can arrange an interpreter by telephone.
We have information available about the IFSO Scheme in 8 languages: