Media Releases
See IFSO Scheme media releases with updates on industry issues and complaints.
See IFSO Scheme media releases with updates on industry issues and complaints.
The IFSO Scheme is urging homeowners and tenants to be cautious when cleaning up and to take the right steps to support their insurance claims.
The IFSO Scheme is reminding consumers that honesty is essential when making an insurance claim.
The IFSO Scheme is reminding homeowners to take the right steps in the aftermath of the severe weather, to avoid issues with their insurance later on.
A recent investigation by the IFSO Scheme found that a lender failed to make sufficient inquiries before approving a $35,000 loan to a 70-year-old borrower, leading to financial hardship.
The IFSO Scheme is warning travellers to check visa requirements and travel documents carefully after seeing a number of travel insurance claims declined due to missing entry visas or incorrect details.
The Insurance & Financial Services Ombudsman Scheme has some tips to help Kiwis keep their summer adventures stress-free and fully insured.
The IFSO Scheme welcomes the changes introduced by the Contracts of Insurance Act 2024.
In a recent case investigated by the IFSO Scheme, a woman provided evidence that her insurer hadn’t properly estimated the cost of repairs required for her house.
The Insurance & Financial Services Ombudsman Scheme (IFSO Scheme) is reminding consumers that insurance doesn't cover absolutely everything.
An update on recent developments regarding the proposed merger between the Insurance & Financial Ombudsman Scheme (IFSO Scheme) with Financial Services Complaints Ltd (FSCL).