Common issues

When dealing with insurance, loans, or other financial services, people often run into similar problems. Understanding these issues can help you avoid delays and disappointment.

Reasons insurance claims can be declined

Insurance claims are sometimes turned down. Read our guides below on some of the common reasons insurance claims are declined, including non-disclosure, lack of proof of ownership, and gradual damage. 

Things to know about insurance

Having the right coverage, knowing what you are covered for, and what to expect from your insurance is important. Read our guides to common issues below. 

House and contents insurance

Vehicle insurance

Lending and financial services: what to watch for

In lending and other financial services, issues often arise from unclear terms and conditions, unexpected fees or charges, or unaffordable lending. By knowing what to look out for, you can better protect yourself and make more informed decisions.