IFSO Scheme name change

30 June 2015

We are in the process of changing our name to become the Insurance & Financial Services Ombudsman Scheme (IFSO Scheme). The new name more accurately reflects the range of financial service providers among our Participants.

The name change will take effect from 1 November 2015, however our Participants will be updating their documents with our new name and details from 1 July 2015 onwards. You can now reach us from either the current or new contact details below.

On 1 November we will update all of our online and printed material, but our old web and email addresses will remain activated.

Current: Insurance & Savings Ombudsman Scheme Inc. (ISO Scheme)
New: Insurance & Financial Services Ombudsman Scheme Inc. (IFSO Scheme)

Current: www.iombudsman.org.nz
New: www.ifso.nz

Information email
Current: info@iombudsman.org.nz
New: info@ifso.nz

Freephone (remains the same)
0800 888 202