Enquiries and Complaints
Make an enquiry or complaint
How to make an enquiry or complaint
Frequently asked questions (FAQs)
The IFSO Scheme Privacy Policy
The IFSO Scheme Service Charter
Fair and Reasonable Conduct
Tips & Cases
Case Studies
Natural Disasters
Vehicle Insurance
Travel Insurance
House & Contents Insurance
Health Insurance
Life Insurance
Financial Advisers
Loans & Credit
KiwiSaver, Superannuation & Investments
News and publications
News
Media Releases
Document Library
Contact
Membership
Join the IFSO Scheme
Participant Homepage
Case Study Search
Portal Access
Toolkits
Participant Login
Complaint Response: Stages 2 Complaint Process and Stage 3 Review and Deadlock