News
See updates and articles from a range of publications about insurance and financial services, including industry updates and consumer tips.
See updates and articles from a range of publications about insurance and financial services, including industry updates and consumer tips.
Katrina Shanks, Financial Advice NZ CEO, encourages Financial Advice businesses to find out about the support schemes available, for businesses and the community.
Story from Insurance Business NZ: 23 April, 2020
Deferring premium payments and changing policy terms and excesses to reduce premium levels are some of the measures in place to support customers. Contact your insurer to discuss.
Story from Insurance Business NZ: 21 April, 2020
Chris Curtain, AA Insurance CEO, about financial hardship, premium increase freezes, and potential future premium reductions for car insurance policy holders.
Story from Radio NZ: April 17, 2020
Graeme Lindsay, Strategy Financial Services, provides a summary of the support offered by various life insurers for customers experiencing financial hardship due to COVID-19.
Story from Good Returns: April 15, 2020
If you are facing hardship, contact your insurer to discuss options to keep your insurance in place. The Insurance Council says insurers have processes in place to support people experiencing vulnerability or hardship due to COVID-19.
Life insurers are asked about their approach to underwriting new insurance applications, and measures for customers facing financial stress, including premium waivers.
Story from RiskInfoNZ: April 7, 2020
Commerce Commission lender and borrower guidance includes: responsible lending principles, responding to borrowers in financial stress, and applying for changes to loans.
Insurance teams are working from home to provide their service during lockdown. They're asking customers to be patient and to get in touch online where possible as phone waiting times are long.
Story from Insurance Business Mag: 2 April, 2020
If you're under financial stress, check out the Govt support package: www.covid.govt.nz or call the helpline: 0800 779 997 before applying for Kiwisaver hardship withdrawals, says the Retirement Commissioner.
Please contact our free and independent service during this time. The IFSO Scheme team is working remotely and we welcome your questions, enquiries and complaints. Arohanui.
All government COVID-19 updates can now be found in one place, including health, business, community and travel advice.
New Zealanders are advised to avoid all non-essential travel and return home from overseas. Contact your insurer but be prepared for travel insurance to be affected.
Story from Newshub: 18 March, 2020