Case Studies

The following case summaries highlight common issues and consumer tips. Cases can be filtered by subject below and names have been changed to protect confidentiality. Access to the full case study database is available for IFSO Scheme Participants in the Participant Area.

Showing all Travel Insurance case studies

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Swiss watch swiped: Spain image
Check for exclusions and limitations. Travel exceeded 90-day limit on credit card
The credit card travel insurance policy had a 90-day limit. The watch was stolen on day 57 of the 100-day trip.
Travel Insurance
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Mountain eruption not unexpected image
Insurance covers unexpected events. Purchase insurance when you arrange travel.
Brendan purchased travel insurance after the eruption in Bali had been widely reported. His claim was declined.
Travel Insurance Travel
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